Legal

Privacy Policy

Effective June 16, 2025

Lake Business Products, Inc. (“Lake Business Products,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. Lake Business Products is headquartered in Cleveland, Ohio, and serves organizations throughout Northeast Ohio and beyond.

This Privacy Policy applies to all websites, subdomains, microsites, customer portals, and other digital properties operated or maintained by Lake Business Products, including our primary website and any associated digital properties under our control (collectively, the “Site”).

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, you should discontinue your use of the Site.

Information We Collect

We may collect personal information when you:

  • Complete a contact or service request form
  • Request a consultation, quote, or product demonstration
  • Communicate with our sales, service, or support teams
  • Subscribe to marketing communications
  • Apply for employment
  • Otherwise interact with our Site, content, products, or services

The information you provide may include your name, email address, phone number, company name, job title, mailing address, service location, and any other details you voluntarily submit.

We may also automatically collect certain technical information when you visit the Site, including:

  • IP address
  • Device type
  • Operating system
  • Browser type
  • Referral source
  • Pages visited
  • Time spent on the Site
  • General geographic location
  • Interactions with our Site and communications

This information may be collected through cookies, tracking pixels, analytics platforms, and similar technologies. It helps us understand how visitors use the Site and allows us to improve its performance, functionality, security, and relevance.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and service requests
  • Provide products, services, support, and account management
  • Prepare quotes, proposals, and recommendations
  • Schedule consultations, demonstrations, service appointments, or deliveries
  • Process transactions and maintain business records
  • Communicate important account, service, or operational information
  • Send marketing communications when you have opted in or when otherwise permitted by law
  • Improve our Site, products, services, and customer experience
  • Perform reporting, analytics, and business planning
  • Protect the security and integrity of our systems
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with legal, contractual, and regulatory obligations

How We Share Your Information

We may share personal information with trusted third-party service providers that assist us in operating our business and delivering our products and services. These providers may include:

  • Website hosting and technology providers
  • Customer relationship management platforms
  • Analytics and reporting services
  • Email and marketing platforms
  • Payment processors
  • Shipping, delivery, and logistics providers
  • Equipment manufacturers and business partners
  • Professional advisers and other operational service providers

These third parties are permitted to use personal information only as necessary to provide services to us or as otherwise allowed by law.

We may also disclose information when required by law, to respond to a valid legal request, to protect the rights and safety of Lake Business Products or others, or as part of a merger, acquisition, financing, sale, or transfer of business assets.

Lake Business Products does not sell personal information.

Cookies and Tracking Technologies

The Site may use cookies and similar technologies to support essential website functionality, remember preferences, measure website traffic, evaluate marketing performance, and improve the user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the Site function.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Restrict or object to certain processing activities
  • Request a portable copy of your information
  • Withdraw consent when processing is based on consent
  • Opt out of certain marketing communications

You may unsubscribe from marketing emails by using the unsubscribe link included in the communication.

To submit a privacy request, please contact us using the information provided at the end of this policy. We may need to verify your identity before completing certain requests.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system is completely secure. Although we work to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

Retention periods may vary depending on the type of information and the reason it was collected.

Third-Party Websites

The Site may contain links to websites, applications, or services operated by third parties. Lake Business Products does not control these external properties and is not responsible for their content, security, or privacy practices.

We encourage you to review the privacy policies of third-party websites before submitting personal information.

Children’s Privacy

Our Site, products, and services are intended for businesses and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

International Visitors

Lake Business Products is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

These jurisdictions may have data protection laws that differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technologies, services, or legal requirements.

The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically to remain informed about our privacy practices.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or our handling of personal information, please contact:

Lake Business Products, Inc.
Cleveland, Ohio
Email: info@lakebusiness.com
Website: lakebusiness.com